Important information regarding the new traffic light system and visiting Audiology South

Posted Wednesday December 1, 2021

To all our valued clients,

We are living in interesting and to some extent uncertain times!

No doubt you have read or heard about the change to the new COVID-19 Protection Framework (aka the Traffic Light System) that takes effect from midnight on Thursday 2nd December.

Audiology South, like many businesses throughout NZ, is working hard to navigate the ins and outs of the new system – how it impacts on the way we work and how we can best deliver our services to our clients. We are hoping for more clarity from the government over the next weeks in terms of how the Traffic Light System is applied to audiology practices.

In the meantime, we consider ourselves a “close contact business”, and as such, all of our staff have been fully vaccinated. Under the current government guidelines, and at “Orange”, that means visitors to our premises (aged 12 and over) are requested to present their “My Vaccine Pass” from this Friday (December 3rd). This can be presented in electronic form (via the app) or in printed form. For guidance on obtaining your pass please visit , call 0800 222 478 between 8am and 8pm 7 days a week, or visit your local pharmacy for assistance.

Please note that while we are unable to see unvaccinated clients for appointments at this time, we will be operating a contactless system for arranging repairs and servicing of hearing aids, and our clinicians will be offering a phone consultation service for follow ups and reviews. For purchasing of batteries and other consumables such as domes and filters, we also have our online shop available at .

Thank you for your patience and understanding as we work through these changes. The health and wellbeing of all our clients, their families, and the wider community remains of utmost importance to us. If you have any questions, please do not hesitate to call 0800 547 836 and talk to one of our friendly team members.

Anthony Rowcroft & Simon Melville
Audiologists & Directors
Audiology South